About Us
About Willow Pryor
Willow Pryor is an online clothing store for people who want their everyday wardrobe to feel as good as it looks. Our focus is knitwear and outerwear: the pieces you reach for again and again once the weather turns.
For women, our knitwear ranges from soft ribbed V-necks and relaxed waffle knits to cable-knit jumpers with textured sleeves, plus oversized high-neck styles in floral prints for something a little different. We also carry jackets for layering and bottoms that pair easily with a chunky knit, so it’s simple to put together a full outfit.
For men, we offer classic knitwear with a bit of character: slim-fit ribbed roll-necks, cable-knit jumpers with collars and button plackets, chunky striped crew-necks, and heavyweight cable-knit turtlenecks built for properly cold days.
How we choose our pieces
- Comfort first. Relaxed and oversized fits you can move in, alongside slimmer cuts for a smarter look.
- Texture and detail. Cable, waffle and ribbed knits add interest without needing loud logos or patterns.
- Easy to wear. Neutral, versatile colours and shapes that work with jeans, trousers or skirts, for work or weekends.
- Fair prices. Most of our jumpers sit between £35 and £70, so you can build a cold-weather wardrobe without overspending.
Each product page has a size guide and a full description, so you can check the fit before you order. If you’re unsure, email us and we’ll help you pick the right size.
Who we are
Willow Pryor is owned and operated by Highland Commerce Pty Ltd, a registered company based in Melbourne, Australia (ABN 97 695 098 116). We run the store online and serve customers in the United Kingdom.
How we work
Our products are made and dispatched from our fulfilment partner’s warehouse in Asia. That keeps prices fair, and it means delivery takes a little longer than a local shop. Most orders arrive within 6–12 business days. Every order is tracked from dispatch to your door, and UK standard shipping is free.
We’d rather you know this before you buy than be surprised afterwards. Our Shipping Policy and Refund Policy set out the details, including how returns work.
Our promise
- Clear information on delivery times, returns and costs
- A 30-day return window on full-price items
- Refunds or replacements for anything faulty, damaged or incorrect, with return postage covered by us
- Real people answering your emails, usually within one business day
Get in touch
Have a question about sizing, an order or a return? Email us at help@willowpryor.com. We’re available Monday to Friday, 09:00–17:00 UK time.
Highland Commerce Pty Ltd
5 Fairway Drive, Kew East VIC 3102, Australia